Refund policy

Every puzzle is printed to order specifically for you, so we're unable to accept returns for a change of mind.

If your order arrives damaged, misprinted, or wrong, contact us through our Contact page with a photo of the issue and we'll send a free replacement or issue a refund — no return shipment needed.

Approved refunds are issued to your original payment method; your bank or card provider may take a few business days to post it.